Financial Counselor

Medcura Health Inc; Stone Mountain (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Medcura Health Inc. is seeking a dedicated Financial Counselor to help patients navigate insurance, billing, and payment options with empathy and clarity.

You will educate patients on Medicaid, sliding fee scales, and community resources, while maintaining accurate and confidential records and collaborating with clinicians and staff to streamline the financial aspects of care. Strong organizational skills and a patient-centered approach are essential to succeed in this role.

Qualifications

• Proven experience in financial counseling, social work, or related healthcare support roles.
• Strong understanding of insurance plans, Medicaid, and financial assistance programs.
• Excellent communication and interpersonal skills, with a compassionate approach.
• Detail-oriented with strong organizational skills.
• High school diploma or equivalent required; certification in related fields is a plus.

Responsibilities

• Assist patients in understanding their insurance coverage, payment options, and available financial assistance programs.
• Educate patients about their financial responsibilities related to their care.
• Support patients in enrolling in Medicaid, sliding fee scales, and other community resources.
• Collaborate with healthcare providers and administrative staff to facilitate smooth financial processes.
• Maintain accurate and confidential patient financial records.
• Stay informed about changes in insurance policies, government programs, and community resources relevant to patient care.

Skills

Financial counseling

Healthcare support

Communication

Empathy

Organization

Education

High school diploma

Certification in social work/healthcare administration

Job description

Description

Financial Counselor

We are seeking a compassionate and detail-oriented Financial Counselor to join our dedicated healthcare team. This vital role involves supporting patients in understanding and managing their financial responsibilities, ensuring they have access to affordable care and resources. The ideal candidate will be committed to providing excellent service and guidance to patients during often challenging financial situations.

Key Responsibilities:

• Assist patients in understanding their insurance coverage, payment options, and available financial assistance programs.
• Educate patients about their financial responsibilities related to their care.
• Support patients in enrolling in Medicaid, sliding fee scales, and other community resources.
• Collaborate with healthcare providers and administrative staff to facilitate smooth financial processes.
• Maintain accurate and confidential patient financial records.
• Stay informed about changes in insurance policies, government programs, and community resources relevant to patient care.

Skills and Qualifications:

• Proven experience in financial counseling, social work, or related healthcare support roles.
• Strong understanding of insurance plans, Medicaid, and financial assistance programs.
• Excellent communication and interpersonal skills, with a compassionate approach.
• Ability to explain complex financial information clearly and empathetically.
• Detail-oriented with strong organizational skills.
• Knowledge of healthcare billing, coding, and patient financial services is preferred.
• High school diploma or equivalent required; additional education or certification in social work, healthcare administration, or related fields is a plus.

Join our team and contribute to a supportive environment where patients receive not only quality healthcare but also the financial guidance they need. We value diversity, growth, and a commitment to making a positive impact in our community.