Financial Counselor

MedCura Health, Inc.; Stone Mountain (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

MedCura Health, Inc. is seeking a compassionate Financial Counselor to help patients understand and manage their financial responsibilities for affordable care. You will guide patients through insurance options, Medicaid enrollment, and available financial assistance, ensuring clear, empathetic communication.

Join a dedicated healthcare team committed to patient-centered support, accurate record-keeping, and staying current with insurance policies and community resources.

Qualifications

• Proven experience in financial counseling, social work, or related healthcare support roles.
• Strong understanding of insurance plans, Medicaid, and financial assistance programs.
• Excellent communication and interpersonal skills, with a compassionate approach.
• Ability to explain complex financial information clearly and empathetically.
• Detail-oriented with strong organizational skills.

Responsibilities

• Assist patients in understanding their insurance coverage, payment options, and available financial assistance programs.
• Educate patients about their financial responsibilities related to their care.
• Support patients in enrolling in Medicaid, sliding fee scales, and other community resources.
• Collaborate with healthcare providers and administrative staff to facilitate smooth financial processes.
• Maintain accurate and confidential patient financial records.
• Stay informed about changes in insurance policies, government programs, and community resources relevant to patient care.

Skills

Financial counseling

Insurance knowledge

Empathy & communication

Healthcare billing knowledge

Organization

Medicaid knowledge

Detail-oriented

Education

High school diploma or equivalent

Certification in social work/healthcare administration

Tools

Billing software

Medicaid enrollment systems

Job description

Description

Financial Counselor

We are seeking a compassionate and detail-oriented Financial Counselor to join our dedicated healthcare team. This vital role involves supporting patients in understanding and managing their financial responsibilities, ensuring they have access to affordable care and resources. The ideal candidate will be committed to providing excellent service and guidance to patients during often challenging financial situations.

Key Responsibilities:

• Assist patients in understanding their insurance coverage, payment options, and available financial assistance programs.


• Educate patients about their financial responsibilities related to their care.


• Support patients in enrolling in Medicaid, sliding fee scales, and other community resources.


• Collaborate with healthcare providers and administrative staff to facilitate smooth financial processes.


• Maintain accurate and confidential patient financial records.


• Stay informed about changes in insurance policies, government programs, and community resources relevant to patient care.

Skills and Qualifications:

• Proven experience in financial counseling, social work, or related healthcare support roles.


• Strong understanding of insurance plans, Medicaid, and financial assistance programs.


• Excellent communication and interpersonal skills, with a compassionate approach.


• Ability to explain complex financial information clearly and empathetically.


• Detail-oriented with strong organizational skills.


• Knowledge of healthcare billing, coding, and patient financial services is preferred.


• High school diploma or equivalent required; additional education or certification in social work, healthcare administration, or related fields is a plus.

Join our team and contribute to a supportive environment where patients receive not only quality healthcare but also the financial guidance they need. We value diversity, growth, and a commitment to making a positive impact in our community.