Compassionate Financial Counselor — Healthcare Access & Aid

Medcura Health Inc; Stone Mountain (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Medcura Health Inc. is seeking a dedicated Financial Counselor to help patients navigate insurance, billing, and payment options with empathy and clarity.

You will educate patients on Medicaid, sliding fee scales, and community resources, while maintaining accurate and confidential records and collaborating with clinicians and staff to streamline the financial aspects of care. Strong organizational skills and a patient-centered approach are essential to succeed in this role.

Qualifications

• Proven experience in financial counseling, social work, or related healthcare support roles.
• Strong understanding of insurance plans, Medicaid, and financial assistance programs.
• Excellent communication and interpersonal skills, with a compassionate approach.
• Detail-oriented with strong organizational skills.
• High school diploma or equivalent required; certification in related fields is a plus.

Responsibilities

• Assist patients in understanding their insurance coverage, payment options, and available financial assistance programs.
• Educate patients about their financial responsibilities related to their care.
• Support patients in enrolling in Medicaid, sliding fee scales, and other community resources.
• Collaborate with healthcare providers and administrative staff to facilitate smooth financial processes.
• Maintain accurate and confidential patient financial records.
• Stay informed about changes in insurance policies, government programs, and community resources relevant to patient care.

Skills

Financial counseling

Healthcare support

Communication

Empathy

Organization

Education

High school diploma

Certification in social work/healthcare administration

Job description

Medcura Health Inc. is seeking a dedicated Financial Counselor to help patients navigate insurance, billing, and payment options with empathy and clarity.

You will educate patients on Medicaid, sliding fee scales, and community resources, while maintaining accurate and confidential records and collaborating with clinicians and staff to streamline the financial aspects of care. Strong organizational skills and a patient-centered approach are essential to succeed in this role.