Patient Financial Navigator

HCA Healthcare; Richmond (VA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

401(k) Plan with company match

Education support and tuition programs

Job summary

Chippenham Hospital, part of HCA Healthcare, is seeking a Financial Counselor to review patient liabilities and explain financial information. You will visit in-house patients, collect estimated liabilities, and coordinate with Medicaid Eligibility to ensure coverage.

Strong customer service and familiarity with eligibility systems are required. Responsibilities include providing estimates, generating insurance verification reports, assisting with payment arrangements, and maintaining accurate

Qualifications

• High school diploma or GED is preferred.
• 1 year of related experience is required.
• Proficiency in Microsoft Office applications.

Responsibilities

• Review the Financial Clearance Worklist daily and visit in-house patients.
• Provide estimates to patients and physicians and explain financial information.
• Generate insurance verification and precertification reports daily.
• Assist patients with payment arrangements and fiscal applications.
• Enter notes into the HIS system and maintain patient records.

Skills

Communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Chippenham Hospital, part of HCA Healthcare, is seeking a Financial Counselor to review patient liabilities and explain financial information. You will visit in-house patients, collect estimated liabilities, and coordinate with Medicaid Eligibility to ensure coverage.

Strong customer service and familiarity with eligibility systems are required. Responsibilities include providing estimates, generating insurance verification reports, assisting with payment arrangements, and maintaining accurate