Patient Financial Navigator

Firstsource-Solutions-1; Las Vegas (NV); On-site; USD 26,000 - 29,000; Part time

Job summary

Firstsource Solutions is seeking a Patient Financial Advocate in Las Vegas, NV for on-site eligibility support at hospitals. The role involves screening patients for eligibility programs, assisting with enrollment, and coordinating with client contacts to track progress.

The position emphasizes clear communication, compassionate service, and collaboration with hospital staff to ensure accurate documentation and smooth referrals to Firstsource services.

Qualifications

• Basic computer skills required.
• Ability to clearly and empathetically explain complex financial information to patients.
• Provide exceptional customer service and respond promptly to inquiries.
• Demonstrate compassion toward patients facing financial challenges.

Responsibilities

• Screen patients on-site at hospitals for eligibility assistance programs (bedside or ER).
• Provide information and reports to client contacts and update on progress.
• Initiate applications by assisting patients at the bedside when feasible.
• Identify patient needs and help complete enrollment applications for assistance.
• Introduce patients to Firstsource services and follow up on progress.

Skills

Basic computer skills

Clear & empathetic communication

Customer service

Explain complex financial information

Education

High School Diploma or equivalent

Job description

Firstsource Solutions is seeking a Patient Financial Advocate in Las Vegas, NV for on-site eligibility support at hospitals. The role involves screening patients for eligibility programs, assisting with enrollment, and coordinating with client contacts to track progress.

The position emphasizes clear communication, compassionate service, and collaboration with hospital staff to ensure accurate documentation and smooth referrals to Firstsource services.