Onsite Patient Financial Navigator

Firstsource; Council Bluffs (IA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Paid Time Off

Job summary

Firstsource Solutions USA, LLC is seeking a Patient Financial Advocate to screen patients on-site at a hospital in Council Bluffs, IA, assisting with eligibility programs and reporting progress to client contacts.

You will perform bedside screening, initiate enrollment where eligible, document results, and coordinate with the Patient Advocate Specialist for follow-up while maintaining confidentiality and accuracy in all records.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
• Previous customer service experience preferred.
• Must have basic computer skills.

Responsibilities

• Screen self-pay patients on-site and bedside when possible.
• Identify patients for State, County and/or Federal eligibility programs.
• Initiate enrollment processes and collect necessary information.

Skills

Customer service

Basic computer skills

Education

High School Diploma or equivalent

Job description

Firstsource Solutions USA, LLC is seeking a Patient Financial Advocate to screen patients on-site at a hospital in Council Bluffs, IA, assisting with eligibility programs and reporting progress to client contacts.

You will perform bedside screening, initiate enrollment where eligible, document results, and coordinate with the Patient Advocate Specialist for follow-up while maintaining confidentiality and accuracy in all records.