Patient Financial Navigator

Hudson Regional Hospital; Hoboken (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Paid holidays

Tuition reimbursement

Advancement opportunities

Job summary

Hudson Regional Hospital is seeking a Patient Financial Advocate to screen patients for eligibility assistance and help with financial aid processes. You will review documents, determine qualified programs, and guide patients through required steps.

The role involves data entry into NJ PE/NJFC systems, collaboration with hospital departments, and timely processing of charity care requests. Travel to other CPH sites may be required, with bilingual abilities a plus.

Qualifications

• High School Diploma or Equivalent.
• Proficient with workflow systems, Patient Management system, Document Imaging, PDF creators, Microsoft Office, and website applications.
• Willing and able to travel to other sites as needed.
• Strong oral and written communication, multitasking, and interpersonal skills.
• Preferred: Bi-lingual in Spanish; knowledge of NJ Charity Care regulations and related programs.

Responsibilities

• Screen patients for eligibility assistance programs at bedside or in ER.
• Assist in completing financial assistance applications and obtaining signatures.
• Analyze documentation for compliance with State regulations.
• Enter data into NJ PE/NJFC and related systems; ensure timely confirmations.
• Respond to calls with empathy and accurate information.
• Complete daily/weekly/monthly reports as required.
• Collaborate with departments to ensure successful reimbursement.
• Attend Get Covered NJ Certified Applications Counselor events.

Skills

Communication skills

Multitasking

Interpersonal skills

Customer relations

Attention to detail

Organizational skills

Education

High School Diploma or Equivalent

Tools

Workflow systems

Patient Management system

Document Imaging

PDF creators

Microsoft Office

Website applications

Job description

Hudson Regional Hospital is seeking a Patient Financial Advocate to screen patients for eligibility assistance and help with financial aid processes. You will review documents, determine qualified programs, and guide patients through required steps.

The role involves data entry into NJ PE/NJFC systems, collaboration with hospital departments, and timely processing of charity care requests. Travel to other CPH sites may be required, with bilingual abilities a plus.