Patient Financial Navigator (Bilingual)

Saint Peter’s Health Care System; United States; On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Adoption assistance

Free onsite parking

Job summary

Saint Peter's Health Care System seeks a Resource Advisor in our Resource Services department to assess patient eligibility for New Jersey Charity Care, Medicaid and other programs. The role involves in-person or phone interviews, data verification, and accurate documentation to support timely financial assistance determinations.

You will navigate multiple hospital systems, educate patients about program requirements, and maintain compliant records while providing compassionate service across

Qualifications

• Experience in Hospital Revenue Cycle preferred.
• Knowledge of New Jersey Charity Care and Medicaid eligibility requirements.
• Ability to assess income, assets and residency for eligibility.
• Strong interpersonal and cultural-competency skills.
• Detail-oriented with strict regulatory compliance.

Responsibilities

• Interview patients in person or by telephone to determine eligibility.
• Navigate multiple systems for eligibility determination, application submission, and follow-up.
• Educate patients on program requirements and document accordingly.
• Prepare and submit Charity Care, Medicaid and other applications accurately.
• Maintain accurate records and documentation for all screenings and applications.
• Support across multiple hospital sites and adapt to regulatory changes.

Skills

Interpersonal communication

Bilingual English/Spanish

HIPAA knowledge

Tools

Hospital registration system

Billing system

Eligibility systems

Job description

Saint Peter's Health Care System seeks a Resource Advisor in our Resource Services department to assess patient eligibility for New Jersey Charity Care, Medicaid and other programs. The role involves in-person or phone interviews, data verification, and accurate documentation to support timely financial assistance determinations.

You will navigate multiple hospital systems, educate patients about program requirements, and maintain compliant records while providing compassionate service across