Patient Financial Counselor — Billing & Financial Aid

Contentnea Health; Snow Hill (NC); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Contentnea Health in eastern North Carolina is seeking a billing and financial counseling specialist to support patient accounts, collection efforts, and SFDP eligibility determinations. The role focuses on accurate documentation and timely billing, with emphasis on helping patients understand programs and options.

You will guide patients through Good Faith Estimates, ACA marketplace applications, Medicaid changes, and payment plans, while ensuring compliance with department policies and

Qualifikationen

• Basic written and verbal communication, computational and math skills.
• Knowledge of sliding fee and payer processes.
• ACA Counselor certification required.

Aufgaben

• Assist patients with understanding and paying balances and SFDP options.
• Provide Good Faith Estimates to patients upon request.
• Assist with Medicaid/ACA applications and enrollment assistance.
• Document eligibility and track SFDP status in the Practice Management system.
• Educate patients on available financial assistance options.
• Process SFDP applications and re-certifications per policy.

Kenntnisse

Basic communication

Computational & math skills

ACA counseling knowledge

Ausbildung

ACA Certified Application Counselor certification

Jobbeschreibung

Contentnea Health in eastern North Carolina is seeking a billing and financial counseling specialist to support patient accounts, collection efforts, and SFDP eligibility determinations. The role focuses on accurate documentation and timely billing, with emphasis on helping patients understand programs and options.

You will guide patients through Good Faith Estimates, ACA marketplace applications, Medicaid changes, and payment plans, while ensuring compliance with department policies and