Patient Financial Counselor - Bilingual

Parkland Community Health Plan; Dallas (TX); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Parkland Community Health Plan is seeking a Financial Counselor to interview patients at entry, explain funding options, begin eligibility determinations, and ensure all Parkland patients are screened for assistance.

Responsibilities include verifying insurance benefits, assisting with applications, collecting co-pays, posting payments, balancing cash, and documenting actions in the hospital accounting system; bilingual skills preferred.

Qualifications

• Two years of experience determining financial eligibility for government or public funding.
• Experience with patient assistance programs and insurance verification.
• Strong computer skills and familiarity with medical software.

Responsibilities

• Interview patients to determine financial eligibility and assist with funding options.
• Verify insurance benefits and forward referrals to clinical staff.
• Assist patients with completing applications for public funding sources.
• Enter payments, post transactions, and balance cash drawer daily.
• Document actions in the hospital accounting system and maintain patient records.

Skills

Financial counseling

Insurance verification

Public assistance programs

Patient interviews

Data entry

Medical terminology

Bilingual Spanish

Education

High school diploma/GED

Tools

Medical software

Hospital accounting system

Microsoft Office

Job description

Parkland Community Health Plan is seeking a Financial Counselor to interview patients at entry, explain funding options, begin eligibility determinations, and ensure all Parkland patients are screened for assistance.

Responsibilities include verifying insurance benefits, assisting with applications, collecting co-pays, posting payments, balancing cash, and documenting actions in the hospital accounting system; bilingual skills preferred.