Patient Access & Financial Counseling Specialist

Parkland Health; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Parkland Health is seeking a PRN Financial Counselor to interview patients at entry, advise on funding programs, and initiate eligibility determinations to ensure qualified patients receive available assistance. The role requires strong communication, computer skills, and familiarity with public assistance processes.

The position involves interviewing patients, verifying insurance, guiding applications for benefits, and maintaining accurate documentation in Parkland systems.

Qualifications

• Interview patients to determine financial eligibility for funding programs.
• Demonstrate working knowledge of standard office PCs and software.
• Knowledge of public assistance programs and required forms.
• Understand third party payors and insurance verification procedures.

Responsibilities

• Screen demographic and financial documentation to identify funding programs.
• Explain Parkland payment policies and assist with applications for eligibility.
• Verify insurance benefits and forward referrals to clinical staff.
• Document actions in hospital accounting system with accuracy.
• Balance cash drawer and post payments as required.
• Maintain positive relationships with patients, families, and agencies.

Skills

Interview patients

PC literacy

Public assistance programs

Insurance verification

Analytical skills

Communication skills

Stress management

Education

Associate’s degree preferred

Tools

Patient registration system

Document imaging

Payer portals/Web access

Job description

Parkland Health is seeking a PRN Financial Counselor to interview patients at entry, advise on funding programs, and initiate eligibility determinations to ensure qualified patients receive available assistance. The role requires strong communication, computer skills, and familiarity with public assistance processes.

The position involves interviewing patients, verifying insurance, guiding applications for benefits, and maintaining accurate documentation in Parkland systems.