Financial Eligibility & Patient Access Counselor

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Parkland Health and Hospital System (PHHS) seeks a PRN Financial Counseling Assistant to interview patients at entry, explain funding options, and initiate eligibility determinations. The role ensures patients are screened for Parkland assistance and that necessary documentation is collected for billing and revenue cycle processes.

The position emphasizes accurate data entry, understanding of public funding sources, and effective communication with patients, families, and insurers to support

Qualifications

• Associates degree preferred.
• Two years of experience determining financial eligibility for government, public, or patient assistance programs.

Responsibilities

• Screen and verify demographics and financial information to identify funding options.
• Greet and assist patients professionally to support Parkland's public image.
• Enter and verify patient data in registration/accounting systems.
• Explain and obtain signatures on required forms and ensure documentation is complete.
• Track productivity and provide daily, weekly, and monthly reports as required.
• Coordinate with third-party payors and funding programs to secure appropriate coverages.

Skills

Interview patients

Basic computer skills

Medical software knowledge

Public assistance programs knowledge

Communication skills

Education

Associates degree

Job description

Parkland Health and Hospital System (PHHS) seeks a PRN Financial Counseling Assistant to interview patients at entry, explain funding options, and initiate eligibility determinations. The role ensures patients are screened for Parkland assistance and that necessary documentation is collected for billing and revenue cycle processes.

The position emphasizes accurate data entry, understanding of public funding sources, and effective communication with patients, families, and insurers to support