Patient Financial Counselor

Regional Cancer Care Associates; Washington (District of Columbia); On-site; USD 27,000 - 42,000; Full time

Job summary

Maryland Oncology Hematology in Washington, DC area is hiring for a patient financial services role focused on helping patients understand insurance coverage and costs. You will educate patients, assess affordability, and coordinate with billing and authorization teams to support treatment access.

The position emphasizes confidentiality, HIPAA compliance, and knowledge of assistance programs. Join a team dedicated to compassionate cancer care and patient financial advocacy.

Qualifications

• Adaptability to multi-demand work environments.
• Ability to exercise sound judgment in financial matters.
• Proven commitment to delivering quality service.
• Strong work ethic and reliability in a patient-facing role.

Responsibilities

• Educate patients on insurance coverage and benefits at the point of care.
• Assess financial ability and discuss payment or assistance options.
• Update insurance eligibility and coverage in the system.
• Coordinate with billing and prior authorizations as needed.
• Maintain confidentiality and adhere to HIPAA and compliance standards.
• Assist with patient cost estimates and related documentation.

Skills

Adaptability

Sound judgment

Work ethic

Commitment to quality

Job description

Maryland Oncology Hematology in Washington, DC area is hiring for a patient financial services role focused on helping patients understand insurance coverage and costs. You will educate patients, assess affordability, and coordinate with billing and authorization teams to support treatment access.

The position emphasizes confidentiality, HIPAA compliance, and knowledge of assistance programs. Join a team dedicated to compassionate cancer care and patient financial advocacy.