Patient Benefits Specialist – Insurance & Financial Aid

The US Oncology Network; Brandywine (MD); On-site; USD 27,000 - 42,000; Full time

Job summary

Maryland Oncology Hematology is hiring a patient pre-services coordinator to educate patients on insurance coverage, benefits, and out-of-pocket costs across our Maryland/DC sites.

You will verify demographics, obtain pre-authorizations, review balances, and support billing with confidentiality and HIPAA compliance.

Join a dynamic team at 15+ locations and help patients navigate financial assistance programs.

Qualifications

• High school diploma or equivalent required.
• Minimum three (3) years patient pre-services coordinator or equivalent required.
• Proficiency with computer systems and Microsoft Office (Word and Excel) required.

Responsibilities

• Obtain insurance coverage information and educate patients on benefits, co-pays, deductibles and out-of-pocket expenses.
• Obtain insurance pre-authorization or referral approval codes prior to each treatment.
• Review patient account balance and notify front desk of patients to meet with.
• Ensure patient co-pay amount is correctly entered into system or conveyed to front desk.
• At each patient visit, verify and update demographics and insurance coverage in the system.
• Stay current on available financial aid and develop relationships with financial aid providers.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines.
• Maintains updated manuals, logs, forms, and documentation; performs additional duties as requested.
• Other duties as requested or assigned.

Skills

Microsoft Office

Verbal communication

Patient pre-services coordination

CPT/HCPCS coding

Education

High school diploma or equivalent

Job description

Maryland Oncology Hematology is hiring a patient pre-services coordinator to educate patients on insurance coverage, benefits, and out-of-pocket costs across our Maryland/DC sites.

You will verify demographics, obtain pre-authorizations, review balances, and support billing with confidentiality and HIPAA compliance.

Join a dynamic team at 15+ locations and help patients navigate financial assistance programs.