Patient Financial Benefits Specialist

Health Wealth Safe; Springfield (IL); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

Health Wealth Safe, Inc. in Springfield, IL is seeking a Public Benefit Specialist to help patients understand healthcare coverage and identify financial assistance options.

You will verify insurance coverage for Medicaid and other programs, screen and enroll eligible patients, and document activities clearly to support accurate billing and access. Strong knowledge of public benefits, excellent communication and empathy, and the ability to work cross-functionally with revenue cycle, clinical,

Qualifications

• Strong knowledge of public benefits, especially Medicaid.
• Excellent communication and empathy in patient interactions.
• Attention to enrollment and verification processes.
• Ability to work cross-functionally to improve patient financial experience.

Responsabilités

• Verify insurance coverage and screen patients for Medicaid and other public programs.
• Enroll eligible patients in relevant benefits and maintain accurate documentation.
• Explain benefits, out-of-pocket responsibilities, and available financial assistance in a clear, patient-focused manner.
• Connect patients with appropriate resources to support affordability and access.
• Collaborate with revenue cycle, clinical, and patient access teams to improve patient financial outcomes.
• Help reduce denials and improve collections through effective coordination and support.

Connaissances

Public benefits knowledge

Medicaid knowledge

Communication skills

Empathy

Description du poste

Public Benefit Specialist supports patients in understanding healthcare coverage and identifying financial assistance options.

• Verify insurance coverage and screen patients for Medicaid and other public programs.
• Enroll eligible patients in relevant benefits and maintain accurate documentation.
• Explain benefits, out-of-pocket responsibilities, and available financial assistance in a clear, patient-focused manner.
• Connect patients with appropriate resources to support affordability and access.
• Collaborate with revenue cycle, clinical, and patient access teams to improve patient financial outcomes.
• Help reduce denials and improve collections through effective coordination and support.

Key qualifications/skills

strong knowledge of public benefits (e.g., Medicaid), excellent communication and empathy, attention to detail with enrollment/verification processes, and the ability to work cross-functionally to enhance the patient financial experience.