Patient Financial Services Specialist

Alpha Home Health and Hospice; Highlands Ranch (CO); On-site; USD 42,000 - 65,000; Full time

Job summary

Alpha Home Health and Hospice is seeking a Patient Financial Specialist to support patients and clinic teams across physician-led primary care and specialty practices. You will verify insurance coverage, review account information, and resolve billing and payment questions with empathy and accuracy.

You will explain financial obligations clearly, verify coverage, research and resolve billing concerns, and collaborate with front-office and clinical teams to maintain a coordinated patient

Qualifications

• Organized, service-oriented approach.
• Comfort working with sensitive financial and personal information.
• Strong attention to detail and accuracy.
• Clear, empathetic communication skills.
• Healthcare billing or patient financial services experience preferred.

Responsibilities

• Explain patient financial obligations clearly and compassionately
• Verify insurance coverage and ensure account information is accurate
• Research and resolve billing and payment concerns
• Collaborate with front-office and clinical teams to maintain a coordinated patient experience
• Handle sensitive patient information with professionalism and discretion

Skills

Organized, service-oriented approach

Comfort working with sensitive_finan c

Strong attention to detail and 7

Clear, empathetic communication skills

Healthcare billing or patient finances

Job description

Patient Financial Specialist

Support patients and clinic teams across physician-led primary care and specialty practices. Help patients understand financial responsibilities by verifying insurance coverage, reviewing account information, and resolving billing and payment questions with empathy and accuracy.

Patient Financial Specialist

Support patients and clinic teams across physician-led primary care and specialty practices. Help patients understand financial responsibilities by verifying insurance coverage, reviewing account information, and resolving billing and payment questions with empathy and accuracy.

Key Responsibilities

• Explain patient financial obligations clearly and compassionately
• Verify insurance coverage and ensure account information is accurate
• Research and resolve billing and payment concerns
• Collaborate with front-office and clinical teams to maintain a coordinated patient experience
• Handle sensitive patient information with professionalism and discretion

Qualifications & Skills

• Organized, service-oriented approach
• Comfort working with sensitive financial and personal information
• Strong attention to detail and accuracy
• Clear, empathetic communication skills
• Healthcare billing or patient financial services experience preferred