Patient Financial Advocate & Eligibility Specialist

Conifer Health Solutions, LLC.; Modesto (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Job summary

Conifer Health Solutions, LLC is seeking a detail-oriented specialist to screen self-pay patients at hospital bedside for eligibility in government and non-government programs, identify various payor sources, and assist patients with Confidential Financial Statement completion and benefits applications.

You will support the financial clearance process, coordinate with hospital staff, and help patients navigate eligibility requirements, demonstrating strong communication and documentation skills

Qualifications

• High School diploma or equivalent.
• Minimum 2 years work experience with Social Services or Hospital Admitting or related area.
• Bi-lingual preferred (Spanish).

Responsibilities

• Conducts interviews with patients and/or family members.
• Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
• Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
• Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
• Conducts field visits to patient homes for skip tracing and or assisting patient with documents.
• Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.

Skills

Communication skills

Bi-lingual (Spanish)

Independent worker

Education

High School diploma or equivalent

Tools

Windows

Microsoft Outlook

Excel

Word

Job description

Conifer Health Solutions, LLC is seeking a detail-oriented specialist to screen self-pay patients at hospital bedside for eligibility in government and non-government programs, identify various payor sources, and assist patients with Confidential Financial Statement completion and benefits applications.

You will support the financial clearance process, coordinate with hospital staff, and help patients navigate eligibility requirements, demonstrating strong communication and documentation skills