Patient Financial Advocate

CommonSpirit Health; Livingston (TX); On-site; USD 26,000 - 37,000; Full time

Job summary

CommonSpirit Health is seeking a Financial Counselor at St. Luke's Health-Memorial Livingston in East Texas to help patients understand and manage medical financial responsibilities. You will counsel insured and uninsured patients, estimate liability, and set up payment plans in line with hospital policies.

We value knowledge of insurance and financial assistance programs, excellent communication, and a compassionate approach to sensitive conversations with patients and families.

Qualifications

• Knowledge of hospital financial assistance programs and insurance billing processes.
• Strong communication and compassionate interpersonal skills.
• Ability to counsel insured and uninsured patients on financial responsibilities.

Responsibilities

• Counsel insured and uninsured patients on financial responsibility and payment options.
• Screens patients for eligibility for financial assistance and charity programs.
• Collect patient portions and set up approved payment plans.
• Coordinate with leadership for payment-plan approvals per guidelines.
• Prepare and follow up on charity care and financial assistance applications.

Skills

Insurance knowledge

Communication skills

Education

High School Diploma

Job description

CommonSpirit Health is seeking a Financial Counselor at St. Luke's Health-Memorial Livingston in East Texas to help patients understand and manage medical financial responsibilities. You will counsel insured and uninsured patients, estimate liability, and set up payment plans in line with hospital policies.

We value knowledge of insurance and financial assistance programs, excellent communication, and a compassionate approach to sensitive conversations with patients and families.