Patient & Family Education Programs Lead (Hybrid)

Children's Hospital Los Angeles (CHLA); Los Angeles (CA); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Children's Hospital Los Angeles seeks a Program Manager to oversee the patient and family education program across the care continuum. Role involves planning, implementing, and evaluating education courses, with regular needs assessments and multidisciplinary collaboration to minimize harm and improve home-based care outcomes.

The position emphasizes continuous quality improvement, evidence-based content, and multimodal teaching to meet diverse learning needs, with metrics tracking to

Qualifications

• 5+ years of nursing experience with at least 3 years in pediatrics.
• Strong organizational, data analysis, and project management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee patient and family education programs across the care continuum.
• Lead needs assessments, evaluate home-based care learning needs and safety trends.
• Serve as a consultant to inpatient, ambulatory, and community settings to ensure continuity of care.
• Lead quality improvement initiatives to ensure accessible, evidence-based education.
• Track, analyze, and report program metrics demonstrating impact and sustainability.

Skills

Nursing experience

Pediatrics

Organizational skills

Data analysis

Project management

Communication skills

Education

RN graduate level

California RN Licensure

AHA BLS certification

Job description

Children's Hospital Los Angeles seeks a Program Manager to oversee the patient and family education program across the care continuum. Role involves planning, implementing, and evaluating education courses, with regular needs assessments and multidisciplinary collaboration to minimize harm and improve home-based care outcomes.

The position emphasizes continuous quality improvement, evidence-based content, and multimodal teaching to meet diverse learning needs, with metrics tracking to