Patient Experience Specialist - Urology Clinic

Munson Healthcare; Traverse City (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus $2,700

Job summary

Munson Healthcare in Traverse City, MI is seeking a Medical Business Specialist (Receptionist) to be the first contact for patients and families, ensuring a smooth care journey. You will collect and verify patient and insurance details and enter them into the registration system.

You will schedule appointments, greet patients professionally, and manage communications by phone and in person to set the tone for each visit.

Qualifications

• High school graduate or GED required.
• Associate degree preferred for advancement? (as stated)
• Proficient typing and experience with Windows and multiple computer systems.

Responsibilities

• Be the first point of contact for patients and families, greets them professionally in person and by phone.
• Enter patient and insurance information accurately into the registration system.
• Schedule patient appointments, including return visits, referrals, and diagnostic tests.

Education

High school graduate or GED

Associate degree preferred

Tools

Typing

Windows

Multiple computer systems

Job description

Munson Healthcare in Traverse City, MI is seeking a Medical Business Specialist (Receptionist) to be the first contact for patients and families, ensuring a smooth care journey. You will collect and verify patient and insurance details and enter them into the registration system.

You will schedule appointments, greet patients professionally, and manage communications by phone and in person to set the tone for each visit.