Medical Office & Patient Experience Specialist

Munson Healthcare; Traverse City (MI); Hybrid; USD 12,000 - 18,000; Part time

Benefits offered by this job

Sign-On Bonus

Job summary

Munson Healthcare - Elmwood Primary Care in Traverse City, MI is seeking a Medical Business Specialist (Receptionist). The role is part-time with a day shift and 24 hours per week, located at 921 W. Front St.

The position involves patient registration, appointment scheduling, and providing a warm, professional welcome to patients and families. Candidates should have a high school diploma or GED, 6 months to 1 year of customer service experience, and proficiency with typing, Windows, and multiple

Qualifications

• High school diploma or GED required.
• 6 months to 1 year of customer service experience required, usually with public interaction.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• You are the first point of contact for patients and families, setting the tone for an exceptional experience of care.
• Enter patient and insurance information into the registration system accurately.
• Schedule patient appointments, including return visits, referrals, and tests/procedures.
• Greet patients professionally in person and over the phone and respond to patients and families.

Skills

Customer Service

Typing

Windows

Computer systems

Education

High school diploma or GED

Associate degree preferred

Job description

Munson Healthcare - Elmwood Primary Care in Traverse City, MI is seeking a Medical Business Specialist (Receptionist). The role is part-time with a day shift and 24 hours per week, located at 921 W. Front St.

The position involves patient registration, appointment scheduling, and providing a warm, professional welcome to patients and families. Candidates should have a high school diploma or GED, 6 months to 1 year of customer service experience, and proficiency with typing, Windows, and multiple