Patient Experience Specialist (Part-Time Front Desk)

Rush University Medical Center; Creve Coeur (MO); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision, dental

401(k) retirement

Job summary

Rush University Medical Center in Creve Coeur, MO, is seeking a Part-Time Patient Service Specialist to join our outpatient physical therapy center. You will manage front-desk operations, patient check-in/out, and coordinate scheduling and billing tasks.

The schedule is Tue 1-6:30 and Thu 7-12, with compensation at $18/hour and increases based on experience. This role emphasizes delivering exceptional patient experiences from arrival through checkout.

Qualifications

• High School Diploma or GED required.
• Front desk experience preferred (1 year).
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with insurance companies, translation vendors, market operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Rush University Medical Center in Creve Coeur, MO, is seeking a Part-Time Patient Service Specialist to join our outpatient physical therapy center. You will manage front-desk operations, patient check-in/out, and coordinate scheduling and billing tasks.

The schedule is Tue 1-6:30 and Thu 7-12, with compensation at $18/hour and increases based on experience. This role emphasizes delivering exceptional patient experiences from arrival through checkout.