Patient Experience Front Desk Specialist

Rush University Medical Center; Bridgeton (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Paid time off

Health, vision, and dental coverage

401(k) retirement plan

Job summary

Rush University Medical Center is seeking a Patient Service Specialist to join our outpatient physical therapy center in Bridgeton. You will handle front desk duties, greet patients, schedule appointments, and assist with insurance and payments to ensure a smooth visit experience.

The role is full-time, Monday through Friday, with compensation starting at $18/hour and increases based on experience. Join a team focused on patient care and efficient operations.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience preferred.
• Healthcare experience is preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with insurance companies, translation services, market operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Rush University Medical Center is seeking a Patient Service Specialist to join our outpatient physical therapy center in Bridgeton. You will handle front desk duties, greet patients, schedule appointments, and assist with insurance and payments to ensure a smooth visit experience.

The role is full-time, Monday through Friday, with compensation starting at $18/hour and increases based on experience. Join a team focused on patient care and efficient operations.