Patient Experience Specialist: Front Desk & Care Coord

Select Medical; Lake Saint Louis (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

PTO (paid time off)

Medical, vision, dental plans

Company 401(k) with match

Job summary

Select Medical in Lake St. Louis is seeking a Patient Service Specialist to greet patients, register them, and support both front desk and administrative tasks at our outpatient physical therapy center.

This full-time role features a Monday–Friday schedule, $18 hourly compensation with increases based on experience, and a benefits package including PTO, medical plans, and a 401(k). Join a team focused on delivering an exceptional patient experience from check-in through visit follow-up.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Preferred: healthcare experience.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys' offices, insurance companies, translation services, market leaders and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical in Lake St. Louis is seeking a Patient Service Specialist to greet patients, register them, and support both front desk and administrative tasks at our outpatient physical therapy center.

This full-time role features a Monday–Friday schedule, $18 hourly compensation with increases based on experience, and a benefits package including PTO, medical plans, and a 401(k). Join a team focused on delivering an exceptional patient experience from check-in through visit follow-up.