Patient Experience Specialist (On-site)

Cleveland Clinic; Fort Lauderdale (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Cleveland Clinic Weston Hospital is seeking a Patient Service Specialist to deliver an exceptional experience for patients, families, and visitors. The role covers registration, scheduling, MyChart enrollment, and visit preparation to ensure smooth visits.

This position involves a range of shifts at Weston Hospital, including PRN and full-time options, with an on-site work environment and a focus on caring for patients and their records.

Qualifications

• High School Diploma/GED and two years of experience in patient registration, scheduling, insurance processing or customer service.
• OR Associate’s Degree and one year of experience.
• OR Bachelor’s Degree.

Responsibilities

• Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, and scheduling.
• Manage arrival and departure desk activities and interpreter screening and scheduling.
• Enter and maintain confidential patient information and educate patients on MyChart and Appointment Pass.

Skills

Customer service

Registration experience

Medical terminology

Education

Bachelor's Degree

Associate's Degree

High School Diploma/GED

Job description

Cleveland Clinic Weston Hospital is seeking a Patient Service Specialist to deliver an exceptional experience for patients, families, and visitors. The role covers registration, scheduling, MyChart enrollment, and visit preparation to ensure smooth visits.

This position involves a range of shifts at Weston Hospital, including PRN and full-time options, with an on-site work environment and a focus on caring for patients and their records.