Patient Experience Specialist - Medical Offices

Eastern Iowa Health Center; Cedar Rapids (IA); On-site; USD 24,000 - 41,000; Full time

Benefits offered by this job

4 Weeks of Paid Time Off

9 Paid Holidays

2 Floating Holidays

Health Insurance - Plan options start

Vision Insurance

Flexible Spending Accounts - Medical &

Health Savings Account

100% employer paid Basic Life and Long

Short-Term Disability Insurance

401(K) (4% Employer Match and 100% V"{

Employee Clothing Allowance

Employee Assistance Program

Gym Membership Discount to the Midwest

Job summary

Eastern Iowa Health Center in Cedar Rapids, IA, is seeking a Patient Representative for Medical Offices. The role involves greeting patients, collecting data, and guiding them through the visit with HIPAA compliance and safety in mind.

Schedule is Monday–Friday with variable hours 7:30 AM to 7 PM. Compensation ranges from $17.68 to $29.64 per hour, with comprehensive benefits and a focus on health equity for all.

Qualifications

• High school diploma or GED required.
• Basic computer skills required.
• Healthcare experience preferred.

Responsibilities

• Greet patients in a welcoming manner, collect patient data, and provide direction.
• Maintain HIPAA knowledge and ensure compliance of HIPAA and safety guidelines.
• Comply with all safety and health rules and regulations applicable to the role and responsibilities.
• Other duties as assigned.

Skills

Basic computer skills

Healthcare experience

Education

High school diploma or equivalency

Job description

Eastern Iowa Health Center in Cedar Rapids, IA, is seeking a Patient Representative for Medical Offices. The role involves greeting patients, collecting data, and guiding them through the visit with HIPAA compliance and safety in mind.

Schedule is Monday–Friday with variable hours 7:30 AM to 7 PM. Compensation ranges from $17.68 to $29.64 per hour, with comprehensive benefits and a focus on health equity for all.