Patient Experience Specialist

The Iowa Clinic

West Des Moines (IA)

On-site

USD 32,000 - 42,000

Full time

14 days+
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Benefits offered by this job

401(k) with employer match
Paid holidays
Health, dental, vision insurance
PTO accruals
Training and development
Employee rewards program
Wellness program

Job summary

The Iowa Clinic is seeking a Patient Experience Representative for the Podiatry department to join our team in Central Iowa. You will welcome patients, handle registrations, and support scheduling and materials, delivering friendly service that reflects our clinic’s commitment.

No medical office experience is required; we provide training. You’ll work standard clinic hours, enjoy comprehensive benefits, and be part of a team that values compassion, collaboration, and an exceptional patient

Qualifications

  • High School diploma or equivalent required.
  • No medical office experience necessary; we will train you!
  • Highly motivated to work in a healthcare setting.

Responsibilities

  • Arrive at work in the morning – no night shifts here!
  • Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
  • Strives to create The Iowa Clinic Experience with each interaction.
  • Leave in the evening – hooray for working standard clinic hours!

Skills

Motivated to work in healthcare

Education

High School diploma or equivalent

Job description

The Iowa Clinic is seeking a Patient Experience Representative for the Podiatry department to join our team in Central Iowa. You will welcome patients, handle registrations, and support scheduling and materials, delivering friendly service that reflects our clinic’s commitment.

No medical office experience is required; we provide training. You’ll work standard clinic hours, enjoy comprehensive benefits, and be part of a team that values compassion, collaboration, and an exceptional patient

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