Patient Experience Specialist: Clinic Registration & Care

The Iowa Clinic; Waukee (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with employer match

PTO accruals

Health, dental and vision insurance

Paid holidays

Training and development programs

Employee celebrations

Job summary

The Iowa Clinic is hiring a Patient Experience Representative to support registration, scheduling, and patient materials while serving as the front-line resource for patients. This role emphasizes friendly, efficient service during standard clinic hours to ensure a smooth patient flow.

You will train on-site with no prior medical office experience required, with a focus on delivering compassionate care and a strong patient-first experience across our multi-specialty clinics.

Qualifications

• High School diploma or equivalent required.
• No medical office experience necessary, we will train you!
• Highly motivated to work in a healthcare setting.

Responsibilities

• Register patients and act as direct contact and resource to patients.
• Manage the flow of clinical scheduling, registration, patient materials and communicate delays or changes.
• Strive to create The Iowa Clinic Experience with each interaction.

Skills

Healthcare motivation

Education

High School diploma or equivalent

Job description

The Iowa Clinic is hiring a Patient Experience Representative to support registration, scheduling, and patient materials while serving as the front-line resource for patients. This role emphasizes friendly, efficient service during standard clinic hours to ensure a smooth patient flow.

You will train on-site with no prior medical office experience required, with a focus on delivering compassionate care and a strong patient-first experience across our multi-specialty clinics.