Patient Experience Specialist: Medical Office & Scheduling

Rockclifforalsurgery; Pinehurst (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401k with match

Eight paid holidays

Generous PTO accrual

Job summary

Rockclifforalsurgery in Pinehurst is seeking an Office Coordinator to ensure that patients receive outstanding care throughout their process. Your role will involve managing calls, scheduling appointments, and confirming patient insurance benefits.

Ideal candidates will have at least a high school diploma and prior experience in a medical or dental office, as well as great customer service skills. Exceptional benefits including 401k match and paid holidays are included.

Qualifications

• High school diploma (or equivalent) and prior experience working in a medical or dental office.
• Proven ability to access, input, and retrieve information using various computer programs.
• Demonstrated comfort with and ability to quickly learn new software programs and EMR.

Responsibilities

• Exhibit outstanding customer service with the patient as a priority.
• Answer the telephone and direct callers or create new patient appointments.
• Confirm patients' appointments and provide necessary instructions.

Skills

Customer service

Data entry

Insurance verification

Appointment scheduling

Education

High school diploma or equivalent

Associates or Bachelor's degree in healthcare administration

Tools

Microsoft Office

EMR software

Job description

Rockclifforalsurgery in Pinehurst is seeking an Office Coordinator to ensure that patients receive outstanding care throughout their process. Your role will involve managing calls, scheduling appointments, and confirming patient insurance benefits.

Ideal candidates will have at least a high school diploma and prior experience in a medical or dental office, as well as great customer service skills. Exceptional benefits including 401k match and paid holidays are included.