Patient Experience Specialist — Medical Front Desk

Forefront Dermatology; Vienna (VA); Hybrid; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Health Savings Account

PTO and Holiday pay

Life insurance

Disability insurance

401K

Zusammenfassung

Forefront Dermatology in Vienna, VA is seeking a Patient Service Representative to manage patient check-in, verify insurance, and maintain electronic health records. You will handle a multi-line phone system, collect co-pays and cash payments, and help keep the reception area organized.

The role requires a high school diploma and 1+ year of medical office experience; strong customer service and computer skills are essential.

Qualifikationen

• High school diploma or equivalent is required.
• 1+ years of medical office experience or similar capacity preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.

Aufgaben

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled and no-show appointments.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Kenntnisse

Customer service

Communication

Organization

Typing 40 wpm

Confidentiality

Ausbildung

High school diploma

Tools

Electronic Health Records

Jobbeschreibung

Forefront Dermatology in Vienna, VA is seeking a Patient Service Representative to manage patient check-in, verify insurance, and maintain electronic health records. You will handle a multi-line phone system, collect co-pays and cash payments, and help keep the reception area organized.

The role requires a high school diploma and 1+ year of medical office experience; strong customer service and computer skills are essential.