Patient Experience Specialist - Medical Front Desk

Select Medical; Frisco (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

PTO and Extended Illness Days

401(k) retirement plan with company 2%

Job summary

The Baylor Scott & White Institute for Rehabilitation in Frisco, TX seeks a Patient Service Specialist to perform front-desk tasks, verify insurance, schedule appointments, and support billing processes.

This full-time role requires a high school diploma or GED and emphasizes outstanding customer service in a fast-paced healthcare environment. Benefits include health, dental, vision insurance and a 401(k) with company match.

Qualifications

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare office administration experience is a plus.

Responsibilities

• Check in and check out patients, verify insurance, schedule appointments, and manage reports.
• Register patient information with signatures and accurate EMR entries.
• Explain benefits, financial responsibilities, and outpatient policies to patients.
• Collect patient responsibility at visits and post charges daily for clean claim processing.
• Maintain office, order supplies and travel for coverage when needed.

Skills

Customer service

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

The Baylor Scott & White Institute for Rehabilitation in Frisco, TX seeks a Patient Service Specialist to perform front-desk tasks, verify insurance, schedule appointments, and support billing processes.

This full-time role requires a high school diploma or GED and emphasizes outstanding customer service in a fast-paced healthcare environment. Benefits include health, dental, vision insurance and a 401(k) with company match.