Patient Experience Specialist - Medical Front Desk

Primus Hospital; Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

A prominent healthcare facility in Chicago is seeking a Medical Receptionist for the Chicago Center for Sports Medicine & Orthopedic Surgery. In this role, you will create an exceptional first impression while managing front desk activities and facilitating patient care. Your excellent customer service skills and organizational abilities will ensure a smooth operational flow, making you an essential part of our practice.

Qualifications

• Previous experience as a receptionist in a medical setting is preferred.
• Strong verbal and written communication skills are essential.
• Ability to work effectively in a team and contribute positively.

Responsibilities

• Greet patients warmly and assist with check-in procedures.
• Maintain patient records and update insurance details.
• Coordinate with team members to manage daily patient flow.

Skills

Communication

Organizational Skills

Multitasking

Customer Service

Medical Terminology Knowledge

Education

High school diploma or equivalent

Certification in medical reception or related field

Tools

EHR Systems

Medical Office Software

Job description

A prominent healthcare facility in Chicago is seeking a Medical Receptionist for the Chicago Center for Sports Medicine & Orthopedic Surgery. In this role, you will create an exceptional first impression while managing front desk activities and facilitating patient care. Your excellent customer service skills and organizational abilities will ensure a smooth operational flow, making you an essential part of our practice.