Dermatology Front Desk Concierge – Patient Experience

QualDerm Partners; Chicago (IL); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

A healthcare organization in Chicago is seeking a Front Office Receptionist to ensure smooth operations by managing patient registrations and verifying insurance eligibility. This role emphasizes customer service and administrative skills in a friendly and professional environment. The ideal candidate will possess a High School Diploma, with customer service experience preferred. Competitive pay and benefits are offered, including health coverage and a generous PTO policy.

Qualifications

• Prior experience in a customer service role, preferably within a healthcare setting, is advantageous.

Responsibilities

• Greet patients and visitors professionally, in person and over the phone.
• Document patient arrivals in our Practice Management System (EMR).
• Verify patient identity using their date of birth and name.
• Prepare required patient documentation ahead of appointments.
• Schedule appointments efficiently to optimize patient satisfaction.
• Handle financial transactions accurately, including co-pays.

Education

High School Diploma

Associate's Degree

Job description

A healthcare organization in Chicago is seeking a Front Office Receptionist to ensure smooth operations by managing patient registrations and verifying insurance eligibility. This role emphasizes customer service and administrative skills in a friendly and professional environment. The ideal candidate will possess a High School Diploma, with customer service experience preferred. Competitive pay and benefits are offered, including health coverage and a generous PTO policy.