Front Desk & Customer Experience Specialist

Murgado Automotive Group; Chicago (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay and Benefits Package

Opportunities for Growth and Career Advancement

Supportive Work Environment

Employee Discounts on vehicle purchases, parts, and services

Job summary

A respected automotive group in Chicago is seeking a friendly, organized Receptionist to provide exceptional customer service and manage front desk operations. The successful candidate will greet clients, handle incoming calls, assist with inquiries, and perform various administrative tasks. We're looking for someone with strong organizational skills and a positive attitude, ideally with previous experience in customer service. This position offers competitive pay and opportunities for growth in a supportive work environment.

Qualifications

• Previous experience in a receptionist or customer service role is a plus.
• Basic knowledge of office software and phone systems.

Responsibilities

• Greet customers with a warm demeanor as they enter the dealership.
• Answer and direct incoming calls promptly and professionally.
• Assist with customer inquiries and direct them appropriately.
• Provide general administrative support, including managing appointments.
• Coordinate with departments to ensure smooth operations.

Skills

Customer-focused

Communication and interpersonal skills

Organizational abilities

Multitasking

Job description

A respected automotive group in Chicago is seeking a friendly, organized Receptionist to provide exceptional customer service and manage front desk operations. The successful candidate will greet clients, handle incoming calls, assist with inquiries, and perform various administrative tasks. We're looking for someone with strong organizational skills and a positive attitude, ideally with previous experience in customer service. This position offers competitive pay and opportunities for growth in a supportive work environment.