Patient Experience Specialist - Growth Path & Impact

Roseman; South Jordan (UT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision plans

403(b) retirement with employer match

Paid time off and holidays

Campus closures

Job summary

Roseman University of Health Sciences in South Jordan, UT is hiring a Patient Experience Specialist to be the first point of contact for patients, guiding them through scheduling, insurance questions, and financial options while maintaining a welcoming atmosphere. You will coordinate appointments, verify coverage, document patient information, and support the clinical team to ensure a smooth care journey.

Bilingual English/Spanish preferred; prior front-desk or medical office experience is a

Qualifications

• High school diploma or equivalent required.
• Bilingual English/Spanish preferred to serve diverse patients.
• Experience in patient services or front desk is a plus.

Responsibilities

• Be the first point of contact for patients, ensuring a welcoming experience.
• Coordinate appointments and communications to support clinic operations.
• Explain insurance coverage, payment options, and treatment plans.
• Maintain accurate patient records and documentation.
• Assist with onboarding and training on patient management tools.

Skills

Bilingual English/Spanish

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

EHR software

Job description

Roseman University of Health Sciences in South Jordan, UT is hiring a Patient Experience Specialist to be the first point of contact for patients, guiding them through scheduling, insurance questions, and financial options while maintaining a welcoming atmosphere. You will coordinate appointments, verify coverage, document patient information, and support the clinical team to ensure a smooth care journey.

Bilingual English/Spanish preferred; prior front-desk or medical office experience is a