Patient Experience Specialist — Front Office & Scheduling

Aspen Dental; Wyoming (OH); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Team culture

Continual learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will report to the Manager and perform daily tasks to welcome patients, schedule appointments, verify insurance, and balance deposits. Complete a four-week training program to succeed in your role.

We offer a comprehensive benefits package, competitive compensation, and flexible scheduling, with opportunities for career development in a supportive, team-oriented culture.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills are essential.
• Excellent time management and organized approach required.

Responsibilities

• Provide superior patient service with compassion and care at front desk.
• Schedule and confirm patient appointments and manage calendars.
• Verify insurance and collect payments.
• Balance nightly deposits and process payments.

Skills

Customer service

Communication skills

Time management

Organized

Age 18+

Education

High School Diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will report to the Manager and perform daily tasks to welcome patients, schedule appointments, verify insurance, and balance deposits. Complete a four-week training program to succeed in your role.

We offer a comprehensive benefits package, competitive compensation, and flexible scheduling, with opportunities for career development in a supportive, team-oriented culture.