Patient Experience Specialist & Front Desk Coordinator

PATHS Inc.; Danville (VA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

PATHS Inc is seeking a Front Desk/Patient Services Associate to greet patients, manage check-in/check-out, and support daily office operations. The role ensures a smooth patient flow in a Patient Centered Medical Home setting and requires accurate entry of demographics and insurance data into the EMR.

Responsibilities include explaining PATHS services, assisting with patient portal education, handling payments, and coordinating with billing and clinical staff to maintain up-to-date schedules and

Qualifications

• High School Diploma/GED required.
• Excellent written and verbal communication skills.
• Excellent problem solving skills.

Responsibilities

• Greet and assist patients as they enter and leave the office.
• Maintain efficient appointment and patient flow within a Patient Centered Medical Home model.
• Enter patient demographics, eligibility, and insurance information into the electronic medical records system.

Skills

Communication skills

Problem solving

Education

High School Diploma/GED

Job description

PATHS Inc is seeking a Front Desk/Patient Services Associate to greet patients, manage check-in/check-out, and support daily office operations. The role ensures a smooth patient flow in a Patient Centered Medical Home setting and requires accurate entry of demographics and insurance data into the EMR.

Responsibilities include explaining PATHS services, assisting with patient portal education, handling payments, and coordinating with billing and clinical staff to maintain up-to-date schedules and