Patient Experience Specialist - Eye Surgery Center

EyeSouth Partners; Lawrenceville (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee Discounts and Perks

Employee Assistance Program

Job summary

A leading ophthalmology surgical center in Lawrenceville, Georgia, is seeking a Front Desk Associate. The role demands exceptional patient service, where you will handle demographic and insurance information, schedule appointments, and maintain efficient operations. Candidates should have at least 2 years of medical office experience and a high school diploma. Strong computer skills and outstanding interpersonal abilities are essential. This position offers employee discounts and an assistance program, while ensuring a professional image at all times.

Qualifications

• Minimum 2 years of experience in a medical office or health care setting.
• Minimum 2 years of health care insurance experience.
• Strong computer knowledge with a minimum typing speed of 30 WPM.

Responsibilities

• Provide exceptional patient service in person and over the phone.
• Interview patients to obtain demographic, financial, and insurance information.
• Process medical record requests and coordinate with surgical staff.

Skills

Medical office experience

Health care insurance experience

Customer service skills

Strong computer skills

Dependability

Organizational skills

Interpersonal skills

Education

High School Diploma or Equivalent Certificate

Job description

A leading ophthalmology surgical center in Lawrenceville, Georgia, is seeking a Front Desk Associate. The role demands exceptional patient service, where you will handle demographic and insurance information, schedule appointments, and maintain efficient operations. Candidates should have at least 2 years of medical office experience and a high school diploma. Strong computer skills and outstanding interpersonal abilities are essential. This position offers employee discounts and an assistance program, while ensuring a professional image at all times.