Medical Front Desk Specialist: Patient Care & Scheduling

EyeSouth Partners; Morrow (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Match

HSA/FSA

Telemedicine

PTO

Employee Discounts

EAP

Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

EyeSouth Partners' Clayton Eye Center in Georgia is seeking a Front Desk Associate to deliver exceptional patient service in person and over the phone. You will collect demographic, financial and insurance information for billing and ensure a smooth front-office flow.

Responsibilities include verifying insurance, collecting payments, scheduling appointments, processing records requests, and supporting clinical staff to enhance patient experience.

Qualifications

• Minimum 2 years of experience in a medical office/health care setting.
• Minimum 2 years of health care insurance experience.
• Strong computer knowledge with a minimum typing speed of 30 WPM.
• Must be highly dependable, organized and possess outstanding interpersonal skills.

Responsibilities

• Interview patients or representatives to obtain complete demographic, financial and insurance information for billing.
• Handle front desk duties to maintain efficient office flow.
• Verify insurance, collect copays and outstanding balances.
• Process patient intake forms and payments.
• Schedule appointments and respond to multiple communication channels.
• Coordinate with clinical staff to ensure optimal patient experience.

Skills

Medical front desk

Customer service

Insurance verification

Phone handling

Data entry

Interpersonal skills

Professional image

Time management

Education

High School Diploma

Tools

EMR system

Job description

EyeSouth Partners' Clayton Eye Center in Georgia is seeking a Front Desk Associate to deliver exceptional patient service in person and over the phone. You will collect demographic, financial and insurance information for billing and ensure a smooth front-office flow.

Responsibilities include verifying insurance, collecting payments, scheduling appointments, processing records requests, and supporting clinical staff to enhance patient experience.