Patient Experience Specialist | Eye Care & Growth

American Vision Partners; Goodyear (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Eye care discounts

Child care assistance

Pet Insurance

Continuing Education funds

401(k)

Paid holidays

PTO

Sick Time

Career Growth

Job summary

American Vision Partners is seeking a Patient Service Specialist to be the patient’s first point of contact, gather information for visits, and provide an exceptional experience. You will check patients in/out, schedule clinic and pre/post-operative appointments, and review consent forms.

You’ll verify insurance and collect payments while maintaining accurate medical records. The role emphasizes friendly communication, reliability, and a commitment to high-quality patient care across our growing

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone.
• Checking patients in and out.
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments.
• Reviewing all paperwork with patients; consents for procedures.
• Verifying insurance and collecting payments.
• Maintaining patient medical records.

Skills

Verbal & written communication

Detail oriented

Multi-tasking

Front desk experience

Education

High School Diploma or GED

Job description

American Vision Partners is seeking a Patient Service Specialist to be the patient’s first point of contact, gather information for visits, and provide an exceptional experience. You will check patients in/out, schedule clinic and pre/post-operative appointments, and review consent forms.

You’ll verify insurance and collect payments while maintaining accurate medical records. The role emphasizes friendly communication, reliability, and a commitment to high-quality patient care across our growing