Patient Services Associate — Front Desk & Scheduling

Baylor Scott & White Health; Bryan (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from day 1

Job summary

Baylor Scott & White Health in Bryan, TX seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will handle patient check-in/check-out, scheduling, and insurance verification to ensure high-quality, patient-centered care.

This role requires strong communication, empathy, and accuracy in data entry, with responsibilities including payments, phone handling, and basic medical records tasks in a fast-paced environment.

Qualifications

• Education required: H.S. Diploma/GED Equivalent.
• Experience: Less than 1 year in a similar role.

Responsibilities

• Greet and assist patients; manage check-in and check-out and appointment scheduling.
• Verify insurance information and enter changes into the system; direct patients as needed.
• Accept payments for services and post charges using proper codes.
• Provide patients with accurate information and respond to routine inquiries.
• Handle phone calls and direct visitors; assist with medical records tasks when requested.

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health in Bryan, TX seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will handle patient check-in/check-out, scheduling, and insurance verification to ensure high-quality, patient-centered care.

This role requires strong communication, empathy, and accuracy in data entry, with responsibilities including payments, phone handling, and basic medical records tasks in a fast-paced environment.