Patient Experience Specialist I

Baylor Scott & White Health; Colleyville (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan with dollar-for-dl

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will help patients with check-in/check-out, scheduling, and insurance verification, ensuring a smooth patient experience.

Responsibilities include handling payments, entering charges, and responding to routine inquiries about services and hours. Prior experience is not required, but strong communication and data entry skills are essential.

Qualifications

• Good listening and communication skills.
• Ability to handle phone inquiries professionally.
• Strong data entry accuracy and speed.

Responsibilities

• Assist with patient duties including check-in/check-out and scheduling.
• Verify insurance information and register patients in the system.
• Accept payments for services and post charges.
• Provide patients with accurate information on procedures, hours and access.
• Respond to routine inquiries regarding practice services.
• Assist with medical records duties as requested.

Skills

Phone etiquette

Communication

Data entry

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will help patients with check-in/check-out, scheduling, and insurance verification, ensuring a smooth patient experience.

Responsibilities include handling payments, entering charges, and responding to routine inquiries about services and hours. Prior experience is not required, but strong communication and data entry skills are essential.