Patient Experience Advocate | Clinic Scheduling & Care

The-Iowa-Clinic; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with match

Profit sharing

PTO and holidays

Health, dental, and vision insurance

Volunteer opportunities

Training and development

Team events and celebrations

Employee rewards program

Wellness program

Job summary

The Iowa Clinic is seeking a Patient Experience Representative in Podiatry to join our team. You will act as the first point of contact for patients, handling registration and scheduling while ensuring a positive patient experience.

This role emphasizes friendly service, accurate information flow, and coordination with clinicians to maintain standard clinic hours and smooth operations. A nursing or medical office background is not required as training is provided.

Qualifications

• High School diploma or equivalent required.
• No medical office experience required; training provided.
• Highly motivated to work in a healthcare setting.

Responsibilities

• Represent the clinic by providing patient services related to registration as a direct contact and resource to patients.
• Manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
• Strive to create The Iowa Clinic Experience with each interaction.

Skills

Motivation to work in healthcare

Willingness to learn

Education

High School diploma or equivalent

Job description

The Iowa Clinic is seeking a Patient Experience Representative in Podiatry to join our team. You will act as the first point of contact for patients, handling registration and scheduling while ensuring a positive patient experience.

This role emphasizes friendly service, accurate information flow, and coordination with clinicians to maintain standard clinic hours and smooth operations. A nursing or medical office background is not required as training is provided.