Patient Experience Champion | Front Desk & Scheduling

The Iowa Clinic; Ankeny (IA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) with employer match

Paid holidays

Health, dental, and vision insurance

Training and development programs

Job summary

The Iowa Clinic is seeking a front-desk style coordinator to support patient registration and scheduling. You will serve as a direct contact for patients, help manage the flow of registrations, scheduling, and patient materials, and communicate delays or changes as needed.

No prior medical office experience is required and we will train you. This role emphasizes patient interactions, teamwork, and a friendly, helpful demeanor in a healthcare setting.

Qualifications

• High School diploma or equivalent required.
• No medical office experience necessary, we will train you!
• Highly motivated to work in a healthcare setting.

Responsibilities

• Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient.
• Will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.

Education

High School diploma or equivalent

Job description

The Iowa Clinic is seeking a front-desk style coordinator to support patient registration and scheduling. You will serve as a direct contact for patients, help manage the flow of registrations, scheduling, and patient materials, and communicate delays or changes as needed.

No prior medical office experience is required and we will train you. This role emphasizes patient interactions, teamwork, and a friendly, helpful demeanor in a healthcare setting.