Patient Experience & Registration Specialist

The-Iowa-Clinic; Ankeny (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

Profit sharing

Volunteer opportunities

Training and development programs

Team events & celebrations

Wellness program

Job summary

The Iowa Clinic in Ankeny, IA is seeking a Patient Experience Representative for Urgent Care to help register patients, coordinate scheduling, and serve as a key contact for visitors. You’ll contribute to a smooth patient flow and exceptional service in a fast-paced environment.

No prior medical office experience is required—you’ll be trained. A high school diploma or equivalent is mandatory, and a strong motivation to work in healthcare is essential.

Qualifications

• High School diploma or equivalent required.

Responsibilities

• Register patients and manage the flow of clinical scheduling and registration.
• Serve as a resource to registration, scheduling and clinical staff.
• Strive to create a positive The Iowa Clinic Experience with each interaction.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Job description

The Iowa Clinic in Ankeny, IA is seeking a Patient Experience Representative for Urgent Care to help register patients, coordinate scheduling, and serve as a key contact for visitors. You’ll contribute to a smooth patient flow and exceptional service in a fast-paced environment.

No prior medical office experience is required—you’ll be trained. A high school diploma or equivalent is mandatory, and a strong motivation to work in healthcare is essential.