Patient Experience Specialist

mercy; St. Louis (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Health/Dental/Vision

Dependent Care FSA

Parental leave

401k with employer match

PTO for volunteering

Competitive salary

Job summary

Mercy in Missouri seeks a Patient Services Representative to be the first point of contact for patients and visitors, handling front desk operations, scheduling appointments, and assisting clinic staff with clerical tasks.

The ideal candidate will have a High School diploma (or equivalent) and up to one year of medical office experience. Mercy offers comprehensive benefits and a competitive salary.

Qualifications

• High School diploma or equivalent required.
• One year of medical office experience preferred.

Responsibilities

• Greet and direct patients and visitors.
• Schedule appointments and manage front desk operations.
• Collect and verify patient information and assist physicians and staff.
• Answer calls and coordinate interoffice communications.
• Process payments and establish payment plans as needed.

Education

High School diploma or equivalent

Job description

Mercy in Missouri seeks a Patient Services Representative to be the first point of contact for patients and visitors, handling front desk operations, scheduling appointments, and assisting clinic staff with clerical tasks.

The ideal candidate will have a High School diploma (or equivalent) and up to one year of medical office experience. Mercy offers comprehensive benefits and a competitive salary.