Patient Experience Specialist

Mercy; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy in Springfield, MO is hiring a front desk role to schedule patient appointments, take messages, and provide information about visit instructions and expectations. You will maintain a calm, professional attitude while delivering excellent customer service with strong telephone etiquette.

This role requires basic computer skills and data entry, plus a High School Diploma or Equivalent. Mercy offers comprehensive benefits and a supportive team environment in a facility focused on

Qualifications

• Education: High School Diploma or Equivalent.
• Experience: Customer Service experience.
• Basic computer skills and data entry.

Responsibilities

• Schedule patient appointments and take messages.
• Provide information about visit instructions and expectations.
• Maintain calm, pleasant, professional attitude and deliver excellent customer service with telephone etiquette.

Education

High School Diploma or Equivalent

Tools

Typing 60 wpm

Job description

Mercy in Springfield, MO is hiring a front desk role to schedule patient appointments, take messages, and provide information about visit instructions and expectations. You will maintain a calm, professional attitude while delivering excellent customer service with strong telephone etiquette.

This role requires basic computer skills and data entry, plus a High School Diploma or Equivalent. Mercy offers comprehensive benefits and a supportive team environment in a facility focused on