Patient Experience Specialist

Mercy Health; Norfolk (VA); Sur place; USD 23 000 - 34 000; Plein temps

Résumé du poste

Bon Secours seeks a Patient Services Representative for Ghent Station Medical Office Building. You will greet patients, register demographics, verify insurance, schedule appointments, explain financial options, and maintain accurate medical records.

Occasional coverage of other physician practice locations may be required. This role emphasizes excellent customer service, accurate data entry, and effective communication to ensure smooth patient flow and timely processing of registrations and

Qualifications

• Experience in patient registration/healthcare preferred.
• Strong communication and customer service skills.
• Ability to schedule appointments and handle patient data accurately.

Responsabilités

• Register patients and verify demographics.
• Explain financial options and collect payments.
• Schedule referrals and follow-ups; assist with MyChart as needed.

Connaissances

Registration experience

Customer service

Communication skills

Formation

High School Diploma or GED

Description du poste

Bon Secours seeks a Patient Services Representative for Ghent Station Medical Office Building. You will greet patients, register demographics, verify insurance, schedule appointments, explain financial options, and maintain accurate medical records.

Occasional coverage of other physician practice locations may be required. This role emphasizes excellent customer service, accurate data entry, and effective communication to ensure smooth patient flow and timely processing of registrations and