Patient Experience Specialist

U K Healthcare Ltd; Lexington (VA); On-site; USD 22,000 - 34,000; Full time

Job summary

University of Kentucky UKHC Turfland Family & Community Medicine Clinic in Lexington, KY seeks a Patient Relations Assistant to support a warm, efficient patient experience at the front desk.

You will greet patients, perform registration and insurance verification, handle cash, prepare medical records, schedule appointments, obtain new records, and communicate information by phone and in person to help improve attendance.

Qualifications

• Experience in healthcare, customer service, and/or administrative clerical roles.

Responsibilities

• Greet patients, registration, insurance verification, and cash handling.
• Medical record preparation and scheduling of appointments.
• Procure new patient records and communicate information by phone and in person.
• Support efficient patient care and improve attendance records.

Skills

Customer service

Data entry

Attention to detail

Teamwork

Confidentiality

Education

HS

Job description

University of Kentucky UKHC Turfland Family & Community Medicine Clinic in Lexington, KY seeks a Patient Relations Assistant to support a warm, efficient patient experience at the front desk.

You will greet patients, perform registration and insurance verification, handle cash, prepare medical records, schedule appointments, obtain new records, and communicate information by phone and in person to help improve attendance.