Patient Services Front Desk Specialist

UofL Health; Louisville (KY); On-site; USD 30,000 - 36,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a friendly receptionist to greet patients, schedule appointments, and maintain records. You will support front-desk operations and help ensure a smooth patient experience.

Responsibilities include checking patients into the electronic medical record, directing calls, and safeguarding patient information in a HIPAA-compliant environment. A high school diploma and basic computer skills are required, with healthcare experience preferred.

Qualifications

• High school diploma or GED required.
• 1 year healthcare experience preferred.
• Excellent customer service and communication skills.
• Professional phone etiquette required.
• Proficient with basic computer skills.

Responsibilities

• Greet patients and assist them, schedule appointments.
• Check patients into the EMR.
• Maintain patient records and accounts.
• Direct calls and route to appropriate staff.
• Ensure confidentiality and HIPAA compliance.

Skills

Customer service

Phone etiquette

Computer skills

Education

High School Diploma or GED/Equivalent

Job description

UofL Health in Louisville, KY is seeking a friendly receptionist to greet patients, schedule appointments, and maintain records. You will support front-desk operations and help ensure a smooth patient experience.

Responsibilities include checking patients into the electronic medical record, directing calls, and safeguarding patient information in a HIPAA-compliant environment. A high school diploma and basic computer skills are required, with healthcare experience preferred.